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FocusHouseFocusHouse.fm

Privacy Policy

Last updated: March 2026

1. What We Collect

FocusHouse.fm collects the minimum data necessary to provide our service:

  • Account data: Name, email address, and hashed password when you create an account. If you sign in with Google or GitHub, we receive your name and email from those providers.
  • Subscription data: Stripe manages all payment processing. We store your Stripe customer ID and subscription status. We never see or store your card number.
  • Listening analytics: We record anonymized listening events (channel played, duration, quality) to improve the service. IP addresses are HMAC-hashed with a weekly rotating key and are never stored in raw form.
  • Session data: Encrypted authentication cookies for login sessions. No marketing cookies or tracking pixels.

2. What We Do Not Collect

  • No third-party analytics or tracking scripts
  • No advertising identifiers
  • No cross-site tracking
  • No sale of personal data to third parties

3. How We Use Your Data

  • Authenticate your account and manage subscriptions
  • Gate premium channels for paying subscribers
  • Send transactional emails (welcome, subscription changes)
  • Improve channel curation based on aggregate listening patterns

4. Data Storage & Security

All data is stored on self-hosted infrastructure in the EU (Hetzner, Germany). Data is encrypted in transit (TLS 1.3) and at rest. Database backups are encrypted and stored in AWS S3 with server-side encryption.

5. Third-Party Services

  • Stripe — Payment processing (PCI DSS Level 1 compliant). See Stripe's privacy policy.
  • Sentry — Error tracking for application stability. No personally identifiable information is sent to Sentry.
  • Resend — Transactional email delivery. Only your email address is shared for the purpose of sending account-related emails.

6. Your Rights (GDPR)

If you are in the EU or EEA, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and all associated data (via Dashboard → Settings or by contacting us)
  • Export your data in a machine-readable format
  • Withdraw consent at any time

7. Data Retention

  • Account data is retained while your account is active and deleted upon account deletion request.
  • Anonymized listening events are retained for 90 days, then archived.
  • Subscription records are retained as required by financial regulations.

8. Cookies

We use only essential cookies for authentication sessions. No marketing, analytics, or third-party cookies are used. No cookie consent banner is required because we do not use non-essential cookies.

9. Contact

For privacy-related inquiries or to exercise your rights, contact us at privacy@focushouse.fm.